MERCHANDISE RETURN FORM
Click here to view our complete return policy.
http://www.electronics-expo.com/make-a-store/static/customer_service/1.html

Please read carefully.  All returns require prior authorization by Electronics Expo.  Please call Electronics Expo Customer Service at 1-(800)-252-8841 for a (RA#) Return Authorization Number during our regular business hours of Monday thru Friday from 10am to 6pm ET.  Please have a copy of your receipt in-hand when calling and we will do our best to accommodate you.  Any item returned without an Electronics Expo (RA#) Return Authorization Number clearly written on the outer double box will be refused.

Please print this page, completely fill it out & return it with your item.

Last Name: ______________________  First Name: _________________________

Date of Purchase: _____/_____/_____   Daytime Phone: _____________________

Order Number: ______________    RA#: (Provided to you by Expo.)______________

Brand & Model Number of Item Being Returned:____________________________

Serial Number: _________________________  (Usually found on the back of the unit.)

Reason for Return: (Please mark one of the following.) 

__ Defective Exchange. Send me a new one. 
__ Defective Return. Do not send me a new one. 
__ Non-Defective Return
__ Other:_____________________________________________________________

If you marked the item as defective, please provide us with a detailed explanation of what is wrong with the unit so our factory trained technician can duplicate the problem. 

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Once the item has arrived at our return center, it will be bench tested by a factory-trained technician together with this detailed description you have provided us of what is wrong with the item. Defective merchandise may exchanged for a new item or credited. Unwanted merchandise found to be non-defective will be subject to a 20% restocking fee. Additional fees may be assessed for missing factory supplied hardware and packaging, where there is excessive wear & tear or damaged packaging. 
(Please visit electronics-expo.com/customerservice.jsp for our complete policies.)


Packaging Your Return
Returned merchandise must include all factory packaging and supplied accessories in its original carton with all UPC and Bar Codes intact. Incomplete returns will receive a reduced credit reflecting any missing accessories. All merchandise returned MUST be double boxed with no writing on the manufacturer's box. Your Return Authorization Number must be displayed prominently on the outside your shipping box, 
NOT the manufacturer's box.  Any item returned with out an Electronics Expo Return Authorization Number clearly written on the outer double box will be refused.